Frequently Asked Questions

Below you will find the most frequently asked questions we encounter from our members. If you have any additional questions please do not hesitate to contact us.

General Questions

What is Kids Live Safe?

Kids Live Safe is an innovative organization focused on delivering technology based solutions to American families. Since 2009... More

Why Kids Live Safe?

Because our children are our most precious and vulnerable citizens, and it is our duty as parents and guardians to do everything...More

What does Kids Live Safe Offer?

Kids Live Safe provides access to detailed profiles of registered sex offenders and sexual predators and provides technology... More

What is Kids Live Safe’s Mission?

Our mission at Kids Live Safe is simple – To do everything we can to keep our children and loved ones safe from sexual predators.

What is your business address?
Our business address is
3905 State Street, Suite 7-228, Santa Barbara, CA 93105.
I live in an upscale neighborhood. Why do I need this service?

There are over 750,000 sex offenders in the U.S. Sexual predators have no physical borders, and are not confined to any given... More

Administrative Questions

How do I know my personal information is secure?

We use advanced technology to protect your private information during any transaction on our website. Our website uses 128-bit... More

What is the $1.00 trial fee for, and can I receive a refund?

This trial fee is to cover the cost of processing your trial subscription. No, the trial fee is not refundable.

Where do I go if I need help?

If you need support at any time, please contact member support toll free at 1-800-301-5905 or visit the Contact Us...More

How much does the Kids Live Safe service cost?

Most members register for the trial period so they can try before they buy. More

Will I get charged if I don’t use the service?

Yes, you will. Your membership fees cover the costs of providing the Kids Live Safe services to you, whether you use the service... More

I can’t remember my Password.

Please click here to retrieve your password. You may also connect with us via the Contact Us page or email us...More

I signed up as a Kids Live Safe member, what do I do now?

Please monitor your email account that you used during your sign-up to obtain your Kids Live Safe Registration Confirmation Email... More

What do I do if I did not receive my Registration Confirmation Email?

Occasionally, a mistyped email or other technical issues may delay or hinder receipt of your Registration Confirmation Email... More